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Privacy Policy

Introduction & Interpretation

This document sets forth the Privacy Policy for the CrowdSwell website, platform and services. CrowdSwell (operated by CrowdSwell PTY LTD) is committed to providing you with the best possible service experience and is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Your Personal Information

While parts of our site are accessible without registration, to utilise CrowdSwell’s services, you must provide personally identifiable information. This includes, but is not limited to:

  • Identity Data: Full name, social media handles, and date of birth.

  • Contact Data: Email address, phone number, and physical address (for product shipping).

  • Financial Data: Bank account and ABN/GST details (for Member payments).

  • Technical Data: Unique usernames, passwords, and IP addresses.

Use of Your Personal Information

We use your information to:

  • Facilitate Advertising Campaigns between Brands and Members.

  • Process payments and handle logistics for product reviews.

  • Gauge visitor traffic, trends, and deliver personalized content.

  • Communicate updates regarding your account or new campaign opportunities. We will not use your data for purposes other than those disclosed at the time of collection without your express consent.

Sharing of Your Personal Information

We may occasionally hire third-party companies to provide services on our behalf, including handle customer support, process financial transactions, or manage freight shipping. These companies are permitted to obtain only the personal information necessary to deliver the service. We take reasonable steps to ensure these organizations are bound by confidentiality and privacy obligations.

Overseas Disclosure

Where we use third-party service providers (such as cloud hosting or email marketing tools) that are located outside Australia, your data may be transferred to and stored in those jurisdictions. By providing your information, you consent to this transfer

Non-Personally Identifiable Information

For each visitor to our site, we collect non-personally identifiable information, including browser type, version, language, operating system, and referring website addresses. This is used solely for internal analytics to improve the platform experience.

Data Security and Removal

CrowdSwell takes the security of your data seriously and employs industry-standard measures to protect it from unauthorised access or disclosure.

  • Access/Correction: You have a right to access your personal information, subject to exceptions allowed by law.

  • Deletion: If you wish to have your personal information removed from our database, please contact our Data Officer at admin@crowdswell.com.au. We will process your request in accordance with our legal obligations.

Changes to this Privacy Policy

CrowdSwell reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

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